English 
Psychosocial Service
Psychosocial Service
A listening ear for you
In brief
A free and confidential service for immigrants experiencing stress, isolation, or difficulties related to the migration journey. Listening, support, and orientation adapted to your reality, at your own pace.
A service to support you through your journey
Immigrating is a major step that can bring important personal, family, and emotional changes. Adapting to a new society takes time and can sometimes be challenging.
The psychosocial support service of Accueil aux immigrants de l’Est de Montréal (AIEM) offers a safe, human, and respectful space to support immigrants living in vulnerable situations. You are not alone.
Who is the psychosocial support service for?
The service is for immigrants who may experience:
- stress or anxiety
- feelings of isolation
- family or relationship difficulties
- emotional challenges related to migration
- a complex adaptation period
Access to the service depends on the assessment of needs and staff availability.
What we offer
The psychosocial support service may include:
- a confidential listening space
- individual psychosocial support
- support in complex personal or family situations
- orientation to internal or external resources, when needed
This is a non-medical service, offered through a community-based approach, respectful of your reality and your pace.
A human and respectful approach
Our support is based on:
- kind and attentive listening
- confidentiality
- respect for the person and their journey
- an approach adapted to the migration experience
Each situation is unique. Support is always personalized.
Participation conditions
- Free service
- Up-to-date AIEM file required
- Access under certain conditions
- Voluntary participation
- Service offered mainly in French, with an inclusive approach adapted to language level
Frequently asked questions (FAQ)
No. AIEM’s psychosocial support service is a community support service. It does not replace medical or clinical psychological follow-up.
Need support?
Contact us to schedule your appointment today !
This service is offered thanks to the financial contribution of the Government of Québec, as part of the Programme d’accompagnement et de soutien à l’intégration (PASI), administered by the ministère de l’Immigration, de la Francisation et de l’Intégration (MIFI).
