Protected persons in Montréal
Protected persons in Montréal
Settlement and integration support after recognition of your status

Key information
Protected persons have a legally recognized status in Canada and can access AIEM’s free integration services.
AIEM supports you with settlement steps, access to public services, and your path toward long-term integration in Québec, particularly in East Montréal.
Structured support after recognition of your status
Obtaining protected person status is a major milestone. This recognition provides access to rights, public services, and a more stable integration pathway.
At the Accueil aux immigrants de l’Est de Montréal (AIEM), we offer human, structured, and free support, adapted to your situation and needs.
Our role is to help you turn this recognition into a safe and sustainable settlement by guiding you to the right services at the right time.
Who are protected persons?
Protected persons are individuals whose need for protection has been recognized by Canadian authorities. They hold a confirmed legal status, distinct from that of asylum seekers, and can begin a structured settlement and integration process in Québec.
Your services at AIEM
- Services available depending on your situation
Depending on your needs, you may access :
- an individual welcome and orientation meeting
- the First steps for settlement (PDI) session
- the Objectif Intégration service when required or relevant
- social, cultural, and community group activities
- personalized support in situations of vulnerability
- intercultural matching activities
- registration for French language learning, and French conversation groups.
Additional support services offered by AIEM
In addition, AIEM can support and orient you in certain steps, including :
applications for the Québec Selection Certificate (CSQ)
registration with the RAMQ
registration with a family doctor
family allowance applications
permanent residence applications
protected person travel document applications
work permit renewals
study permit applications
and address changes.
Access to services depends on your situation, service availability, and an assessment of your needs.
An essential distinction to understand
Protected persons :
- have a recognized status
- access to a structured integration pathway with settlement and integration services.
Asylum seekers :
- Are awaiting a decision
- receive a different type of orientation depending on their situation.
This distinction allows AIEM to provide guidance that is fair, appropriate, and compliant.


Why contact AIEM?
Services aim to :
- support safe settlement
- promote personal and family stability
- assist with steps toward permanent residence
- prevent isolation and precariousness
- encourage autonomy and social participation.
AIEM acts as a key point of support in your integration journey in Québec, particularly in East Montréal, including Saint-Léonard, Anjou, Rivière-des-Prairies, and Pointe-aux-Trembles.
Frequently asked questions (FAQ)
Yes. Protected persons are among the groups eligible for AIEM integration services, including services funded through integration programs.

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